Preexisting Device Data
AT NO POINT IN TIME DURING THE TESTING PROCESS DOES TECH SHARK GLOBAL OR A TECH SHARK GLOBAL Representative EVER ACCESS THE CUSTOMER’S DEVICE’S STORED DATA. THE TECH SHARK GLOBAL Representative PERFORMING THE REPAIR IS PROFESSIONALLY TRAINED AND WILL NEVER USE THIS TRAINING TO ACCESS, EDIT, OR DISTRIBUTE THE CUSTOMER’S INFORMATION AND DATA THAT IS PREEXISITING ON THE DEVICE THAT IS BEING REPAIRED.
When you visit TechSharkGlobal.com, our servers automatically collect the following information from your computer:
- IP Address
- Information automatically sent by your browser
- All information you voluntarily provide
All information you voluntarily provide is stored on our secure server ad infinitum, or until you request we move it. Your credit/debit card information is stored in a payment authorizer’s physically secure data center using industry-standard encryption.
Data Quality and Purpose
If at any point in time your information applicable to Tech Shark Global changes, please contact a customer service representative to update it for you. Constantly maintaining an updated customer base ultimately allows us to continue providing only the highest quality service to our customers.
When you place an order, Tech Shark Global provides your name, email, number, and address to our database to validate and process your order. When Tech Shark Global processes your order for shipping, we only use your name, shipping address, and email address to ship your order.
Third-Party Data Access
You own your personally-identifying information, and have the right to control our access to it. At any time, you can request to remove your information from our server. Please contact a Tech Shark Global customer service representative and they will do this for you.